Shipping Information

SHIPPING INFORMATION - PRICES

Generally
Prices, which are on display on each product or service, include tax (value added tax). The net price, the tax (V.A.T), any charges and the final price are described in the last step of the order. Our company reserves the right to change the prices anytime. The price changes don’t affect the orders already made, unless the change in price is due to a change in the VAT rate.

Shipping (dispatch) in Greece

  • The products will be sent to the address you have indicated, by ELTA courier.
  • The products are shipped in 1 to 3 working days since the day of the order.
  • The shipping cost is charged to the receiver and it is calculated in the final price.
  • For products up to 2 kilo, the shipping cost will be 2.00 € and 1.00 € for every extra kilo.
  • There is an ability of payment in cash on delivery (COD), directly to the courier agent, with 2.80 € extra charge.
  • If a product is not available, we will notify you of the progress of your order by e-mail or phone. If any of the products are not immediately available, the waiting time may last for 3 to 5 working days.
  • The deliveries take place during working days, from Monday to Friday. On the completion of your order an e-mail is sent to you, automatically, with the analysis of your order. In case you are opposed to the analysis of the order, please contact us immediately.

Shipping of goods abroad

  • The orders abroad are delivered within 1-7 days since the day of the order, depending on the destination country.
  • The delivery time is indicative, it concerns working days and it is calculated by the arrival in the destination country.
  • The time of the customs clearance is not included in the time of the delivery.
  • Extra charge may apply depending country of delivery; grandebretagnestore.com cannot be held liable for any import duties payable on orders made and it is recommended that you search if any local charges apply before placing your orders.
  • Orders for shipments made outside the EU countries are not charged with local Tax. The initial price displaying on grandebretagnestore.com may be reduced during check-out process, once a non-EU country is selected as delivery country. The EU countries are: Belgium, Bulgaria, Czech Republic, Denmark, Germany, Estonia, Greece, Spain, France, Ireland, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Hungary, Malta, The Netherlands, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Finland, Sweden and the United Kingdom.

Maximum time limit for the delivery
In no case will the delivery time exceed the thirty (30) days since the date of the receipt of your order.

FORCE MAJEURE

Our company bears no responsibility in case of a failure of the delivery of the goods, within the predetermined time, due to force majeure. Our company will notify you of any delays due to force majeure, by e-mail or by phone.

Contact us

For any enquiries, please use the contact details below

E-mail: orders@grandebretagnestore.com

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